grumble grumble grumble
Argue argue argue... that is all these people ever do. You'd think patrons of a library would be... I don't know... more agreeable? But apparently not. Last night every fine was disputed:
"I've never had an overdue item in my life".
Yea, and if I had a dollar for every time I've heard that.
People argued with me over rules that have been in place since before I worked there. I had a woman "not argue" with me for ten minutes about our limit rule. She stood there and even though she argued with everything I said she kept insisting she wasn't arguing. She was mad because we limited the number of books on a subject that she could take out. Her daughter had a report to do and couldn't understand that there might be some other person who might need books on that subject.
Woman: "I've been coming to the library for 20 years and had never seen that rule or you for that matter any of the times I've been here."
Me: "Well I'm sorry ma'am but that rule has been like that since I started here and I've been working here for eleven years. Unfortunately there is no one else here tonight who has worked here as long as I have to back me up on this."
She also wouldn't hear that her daughter could use other sources for her report like the internet. She swore that she would get a lower grade if she used the internet. Myself and another employee said that we had both been honor roll students in high school and on the dean's list in college and we both used internet sources. Somewhere along this non-argument argument this women asked me what exactly my degree was in and when I told her I graduated with a degree in 3d design and computer animation with a 3.85 GPA, she seemed to get quiet.
Why do people always have to argue?
